Office Clerk / CSR

Your Next Gig! A Ft. Recovery manufacturer has a Office Clerk / CSR opening on an 8 hour, 1st shift schedule @ $18-$19 per hour, based on experience. CSR will assist customers with orders, including follow up. This is a 3-6 month contract job filling in for a CSR on an extended leave.

Duties to include:

• Receive / review orders, to include confirming terms and pricing.
• Performs order entry, purchase orders, credits, and related customer service/sales data into the company ERP system.
• Generate ERP system reports.
• Routing of shipments, customer inquiries, invoicing, complaints, Return Goods Authorizations (RGAs).
• Access customer portals for updates to orders, consignment usage, Advance Shipment Notices (ASNs) & obtaining releases to ship against.
• Track and process consignment warehouses of company products.
• Place requisitions and manage inventories for international operations.
• Update & maintain customer files.
• Respond to customer inquiries and connect them to appropriate team members.

Online Employment Application MUST be completed to be considered

Premium Benefits:

• Major Medical with Rx Benefit.
• Dental Insurance.
• Vision Insurance.
• Paid Life Insurance.
• Paid Short Term Disability.
• 401(k) with 3% Match
• Paid Vacation
• 10 Paid Holidays/Year

Requirements:

• Valid Driver’s License
• Your Own Transportation
• A Clean Background with NO Felony Conviction
• High School Diploma or GED
• Able to Pass an Employment Drug Screen
• A Solid Work History, NO Gaps.
• Strong skills in MS Office, ERP software, EDI-Electronic Data Interchange, etc.
• Two (2) years in Office or CSR experience Preferred.
• Background in manufacturing Preferred.
• Must be able read, write, understand and follow written and oral instructions.
• Ability to plan, organize, multitask & self-direct work with attention to detail.
• Online Employment Application MUST be completed to be considered

Need CSR training? Check out Edison Community College’s Admin Assistant program.

A similar Admin job in Piqua.